Reference

dragon138 Privacy Policy For Your Account

The dragon138 Privacy Policy explains how we use account details, phone verification records, cookies and wallet references when you access our services.

Clear data purposesCookie choicesAccount access rightsWallet record context
dragon138 dragon138 Privacy Policy For Your Account
CONTACT PATHS

Where To Ask About Your Records

You can raise a Privacy Policy question before opening an account or while checking a wallet status.

Account support chat Use our account support chat for access, phone verification or data questions.
Cashier record check When a DANA, OVO, GoPay or QRIS reference needs checking, contact support through the…
Privacy request Ask for a copy, correction or deletion assessment by naming the request clearly as…
SIX DATA CONTROLS

Six Controls Around Your Account Data

We handle privacy through practical account controls rather than vague promises. Phone verification helps us distinguish you from someone attempting access, while device and sign-in signals help us investigate unusual activity.

Collection purpose

We collect details needed for account opening, phone verification, requested wallet actions, support replies and security checks. We do not ask for a DANA, OVO, GoPay or QRIS wallet PIN.

Cookie handling

Cookies can remember a session and help us understand technical errors on your phone or computer. You can clear or restrict them in your browser, though sign-in preferences may need to be entered again.

Account security

Phone verification is required before account access is completed. Keep your sign-in details private, and contact support if a device, phone number or sign-in event does not look familiar.

Record retention

Account, payment-reference and security records remain only as long as needed for service, dispute handling, fraud checks or duties that depend on local law.

Requesting changes

You can ask us to correct personal details by using account support chat. Include the phone number on the account and the exact field that needs correction.

Access assessment

Requests for access, removal or restriction are checked against the account before action. Some records may need to remain when a legal or security reason applies.

Privacy Policy Questions For Indonesian Accounts

These Privacy Policy answers address the account and payment-record questions you are most likely to have before opening access. We keep the wording practical: what we collect, why a phone check appears, how cookies work and how to reach us when a correction or deletion request concerns your dragon138 account.

The dragon138 Privacy Policy covers account details, phone verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps confirm that the person requesting account access is connected with the account details provided. It also gives our support team a safer way to check correction or access requests.

Yes. The Privacy Policy includes transaction references, timestamps, amounts and status details supplied for DANA or QRIS activity. We use them to match a requested account action and answer receipt questions.

You can contact account support chat and ask for a copy of personal records linked to your account. We first verify the request, then explain which records can be supplied and the next step.

Send a correction request through account support chat with your account phone number and the field that is wrong. We may ask for an additional account check before making the change.

We keep account, payment-reference and security records for the period needed for service, disputes, security checks or duties that depend on local law. Records may then be removed or anonymised.

You can ask us to assess deletion through the privacy request route. We check the account first and explain if a record must remain for security, dispute handling or a duty that depends on local law.