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dragon138 Legal Access For Indonesia

dragon138 sets out its Legal position before you open an account, including local eligibility, account checks and access conditions.

Local law appliesPhone verificationClear account recordsPolicy contact route
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CONTACT ROUTES

Three Legal Contact Paths

Questions about Legal should reach a route that can identify the relevant account step rather than a general sales message.

Policy questions Use our listed support contact when you need a Legal clause clarified.
Account access If phone verification or an eligibility check pauses access, contact the account support route…
Payment records For a Legal question involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
DATA PRACTICE

Six Checks Behind Legal Care

Legal care also depends on how account records are handled after you submit them. We use the details needed for access checks, payment matching and support responses, while account security remains tied…

Data purpose

We use account details for access checks, phone verification, payment matching and policy support. A Legal request can ask us to explain the purpose connected with a particular field.

Cookie control

Cookies can keep a session connected while you move through account pages. Your browser settings provide a way to manage them, although changing cookies may affect access to policy pages.

Account security

Keep your login details private and complete phone verification through your own device. If an access event looks unfamiliar, use the listed support path and include the time and account reference.

Record retention

Some account and payment records may need to remain available for operational or legal reasons. Ask support which retention rule applies to your request rather than deleting or changing transaction evidence yourself.

Correction request

You can contact us when an account detail is inaccurate or no longer current. State the field you want changed and provide the account reference so the request can be assessed.

Access request

For a copy or explanation of personal account data, send a clear request through our listed contact route. We may need to verify account ownership before discussing the record.

Legal Questions Before Account Access

These Legal answers cover the questions we expect you to ask before creating an account or contacting support. They explain the practical connection between local eligibility, account checks, payment references and data requests. If your situation is not covered, use the policy contact route with your account reference and the page section you are asking about.

Legal covers account eligibility, access conditions, phone verification, data handling, cookies, payment records and requests to correct or access personal details. Access depends on local law and the conditions shown in our policy notice.

Access is available only where local law permits. Before opening an account, check your local position and complete the required phone verification; we may restrict access when eligibility or account details cannot be confirmed.

Phone verification helps connect the account with the contact detail you provide and supports access checks. If the step fails, use our listed account support route rather than creating another account or sharing your login.

DANA and QRIS references may be used to match a payment with your account and investigate a status question. Keep the receipt or reference available, then contact support if the record appears incorrect.

Yes. Send a correction request through the listed contact route, identify the account field that needs changing and provide your account reference. We may verify ownership before applying or discussing the change.

Retention depends on the type of account or payment record and any applicable legal requirement. Ask support which rule applies to your record; some evidence may need to remain available after an account request.

Use the contact path shown on our support page and quote the clause or heading that concerns you. Include your account reference when relevant, and we will direct the question to the appropriate policy route.

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